Building community through music since 1983!

Policies

REGISTRATION & ATTENDANCE

Registration obligates the student to complete the semester (generally 17 weeks). Your registration reserves your teacher’s time during the year at that specific time period each week, regardless of student non-attendance, vacation, field trips, school music obligations, sports, etc. Cases of extended illness will be handled on an individual basis.

Students who are late for a lesson cannot be guaranteed their full lesson time. Faculty are instructed to wait for a student for one third of the lesson time before starting another lesson or leaving.

As a courtesy to your instructor, please notify CMS in advance of any absence by calling 860-767-0026 ext. 2. There are NO REFUNDS OR CREDITS given for missed lessons. One student absence per semester may be made up by request and is dependent upon instructor availability. Prior notice does not exempt the student from paying as contracted, nor does it grant the student a make-up lesson at no charge. Instructors are under no obligation to make up student absences.

INSTRUCTOR ABSENCE

An instructor’s absence or school closure requires that all missed lessons will be made up during the semester, or the student’s account will be credited. Missed lesson time due to faculty tardiness will be made up at a mutually convenient time.

SCHEDULE CHANGES

Requests for a change in timeslot during a semester must be made in writing. Availability of another timeslot is not guaranteed and there are no refunds for contracted lessons (see Registration & Attendance and Student Withdrawal).

STUDENT WITHDRAWAL

No refunds are made for student withdrawal except for new students who withdraw within 3 weeks, and in extreme circumstances. Notice of withdrawal must be made in writing to the Business Office. New students who withdraw before 3 weeks of lessons receive a refund for the balance of the semester. In all other cases, including First Notes, the decision to grant a refund is at the discretion of the Executive Director and the Board of Trustees.

TERMINATION OF LESSONS

CMS reserves the right to dismiss any student because of frequent absences, tardiness, or disruptive or injurious behavior. CMS also reserves the right to postpone or cancel any program due to insufficient enrollment. In the event that a class is cancelled, a full refund or credit of both registration fee and advanced tuition deposit is issued.

PAYMENT POLICIES

Payments: We accept cash, check, money order, Visa, MasterCard, Discover and American Express. Full payment is due at or before the first lesson unless you arrange in advance to participate in a Payment Plan (2-Pay carries a $10 fee; 3-Pay carries a $15 fee).

Late Fees: Payments not received by the due date are subject to a $25 late charge. Partial payments received on an account not enrolled in a Payment Plan will automatically be assessed a $15 fee.

Financial Aid: The CMS Scholarship Fund offers financial help to students who qualify for assistance. Click here to download an application.

Delinquent Accounts: CMS reserves the right to suspend or discontinue instruction of any student who is delinquent in fulfilling his/her financial obligations at any time during a semester. Students with delinquent accounts may not register for the next semester or summer programs until the account is paid in full.

Group classes may not be prorated.

DISCOUNTS

A 5% discount is offered for the 2nd instrument or family member for private lessons only during the Fall and Spring semesters.
A 10% discount is offered to seniors, age 65 and over.
These discounts apply to tuition only (not class materials or registration fees).

EMERGENCY CLOSING

Notification for closure due to weather or other situations is provided by a message on 860-767-0026; email; the CMS website; Facebook; and NBC30,  WTNH and WFSB closure listings. If an individual teacher cancels, he/she will contact students directly by phone and/or email. Do not assume that CMS is closed based on public and private school cancellations.

SINGLE LESSONS

You may arrange up to three single lessons without committing to a full semester. Each 30-minute single lesson is $37 and each 45-minute single lesson is $55.50. The fee is due on the date of scheduling. Missed or cancelled lessons are billable and NO CREDITS OR REFUNDS will be issued.

PARENTAL RESPONSIBILITY

Parents are responsible for their child’s safe arrival at the school and for picking them up at the end of the lesson. Instructors and staff are not able to supervise children before and after lessons. Also, we ask that you supervise young children in our hallways, waiting areas and bathrooms as a courtesy to instructors and other students.

RECITALS AND PERFORMANCES

Performing is an integral part of the musical experience. Recitals are held at the end of the Fall and Spring Semesters. These are optional, but all school-aged students are encouraged to participate, and our faculty members help to ensure that the performance is a positive experience. Intermediate and advanced students are invited to perform in two additional recitals each year, and CMS students often participate in community events as well. Other opportunities for performance include the annual holiday concert, spring showcase, and open house.

INSTRUMENT RENTAL

CMS does not sell or rent instruments to students but can offer a number of referral sources. Please visit the Instrument Rentals page or contact the Business Office at 860-767-0026 or via email for more information.