Building community through music since 1983!

Policies

COVID-19 SAFETY REQUIREMENTS

All students who attend in-person lessons at CMS agree to follow the following requirements:

1.   Masks must be worn at all times while in CMS facilities, with the following exceptions:
a. When playing a wind instrument, 15 feet from instructor/others (not facing each other).
b. Singing, 24 feet from instructor, facing in opposing/angled directions, wearing a face shield (to be provided by CMS for all voice students).

2.   Minimum six feet distancing rule applies at all times.

3.   Limit number of people in the building: The CMS waiting room will be closed. Family and friends should wait outside or in the car. Only students who are specifically attending a lesson should enter the building.

4.   Limit time in the building: Students should not enter the CMS facility more than 3 minutes prior to          lesson start time, and should depart the facility immediately upon lesson completion.

5.   Snacking or eating should not occur in CMS facilities.

6.   Hygiene: students should wash hands or use hand sanitizer upon arrival in the building (Hand sanitizer will be available throughout the school).

7.   Health Screening: students should call CMS to cancel an in-person lesson if they are experiencing any    of these symptoms related to COVID-19:
•Fever at or above 100 degrees F or chills
•Shortness of breath or difficulty breathing
•Cough
•Fatigue
•Muscle/body aches
•Headache
•Sore throat
•New loss of taste or smell
•Nausea or vomiting
•Diarrhea
•Congestion or runny nose (not related to allergies)

REGISTRATION & ATTENDANCE

Registration obligates the student to complete the semester (generally 17 weeks). Your registration reserves your teacher’s time during the year at that specific time period each week, regardless of student non-attendance, vacation, field trips, school music obligations, sports, etc. Cases of extended illness will be handled on an individual basis.

Students who are late for a lesson cannot be guaranteed their full lesson time. Faculty are instructed to wait for a student for one third of the lesson time before starting another lesson or leaving.

As a courtesy to your instructor, please notify CMS in advance of any absence by calling 860-767-0026 ext. 2. There are NO REFUNDS OR CREDITS given for missed lessons. One student absence per semester may be made up by request and is dependent upon instructor availability. Prior notice does not exempt the student from paying as contracted, nor does it grant the student a make-up lesson at no charge. Instructors are under no obligation to make up student absences.

INSTRUCTOR ABSENCE

An instructor’s absence or school closure requires that all missed lessons will be made up during the semester, or the student’s account will be credited. Missed lesson time due to faculty tardiness will be made up at a mutually convenient time.

SCHEDULE CHANGES

Requests for a change in timeslot during a semester must be made in writing. Availability of another timeslot is not guaranteed and there are no refunds for contracted lessons (see Registration & Attendance and Student Withdrawal).

STUDENT WITHDRAWAL

No refunds are made for student withdrawal except for new students who withdraw within 3 weeks, and in extreme circumstances. Notice of withdrawal must be made in writing to the Business Office. New students who withdraw before 3 weeks of lessons receive a refund for the balance of the semester. In all other cases, including First Notes, the decision to grant a refund is at the discretion of the Executive Director and the Board of Trustees.

TERMINATION OF LESSONS

CMS reserves the right to dismiss any student because of frequent absences, tardiness, or disruptive or injurious behavior. CMS also reserves the right to postpone or cancel any program due to insufficient enrollment. In the event that a class is cancelled, a full refund or credit of both registration fee and advanced tuition deposit is issued.

ONLINE LESSONS & CLASSES

All CMS policies apply to online programming as well, including absences, schedule changes, withdrawals, and terminations as outlined above. Students age 17 or younger are required to have a parent or guardian in the home with them at the time of the lesson. Parents are encouraged to engage in and assist with lessons for young children. Instructors will likely need help keeping young children focused and on task, as well as with instrument tuning at the beginning of the lesson. CMS reserves the right to record any lesson/class to be used for supervisory or marketing purposes unless a parent notifies us otherwise in writing in advance.

PAYMENT POLICIES

Payments: We accept cash, check, money order, Visa, MasterCard, Discover and American Express. Please contact the Business Office to sign up for a Payment Plan (2-Pay carries a $10 fee; 3-Pay carries a $15 fee).

Late Fees: Payments not received by the due date are subject to a $25 late charge. Partial payments received on an account not enrolled in a Payment Plan will automatically be assessed a $15 fee.

Financial Aid: The CMS Scholarship Fund offers financial help to students who qualify for assistance. Click here to download an application.

Delinquent Accounts: CMS reserves the right to suspend or discontinue instruction of any student who is delinquent in fulfilling his/her financial obligations at any time during a semester. Students with delinquent accounts may not register for the next semester or summer programs until the account is paid in full.

Auto Renewal: Fall Semester private lesson students will be automatically enrolled in the Spring Semester in the same time slot, with the opportunity to change their lesson time or opt out by December 16th, 2019.

Group classes may not be prorated.

DISCOUNTS

A 5% discount is offered for the 2nd instrument or family member for private lessons only during the Fall and Spring semesters.
A 10% discount is offered to seniors, age 65 and over.
These discounts apply to tuition only (not class materials or registration fees).

EMERGENCY CLOSING

Notification for closure due to weather or other situations is provided by a message on 860-767-0026; email; the CMS website; Facebook; and NBC30,  WTNH and WFSB closure listings. If an individual teacher cancels, he/she will contact students directly by phone and/or email. Do not assume that CMS is closed based on public and private school cancellations.

SINGLE LESSONS

You may arrange up to three single lessons without committing to a full semester. Each 30-minute single lesson is $37 and each 45-minute single lesson is $55.50. The fee is due on the date of scheduling. Missed or cancelled lessons are billable and NO CREDITS OR REFUNDS will be issued.

PARENTAL RESPONSIBILITY

Parents are responsible for their child’s safe arrival at the school and for picking them up at the end of the lesson. Instructors and staff are not able to supervise children before and after lessons. Only students who are specifically attending a lesson should enter the building.

RECITALS AND PERFORMANCES

Performing is an integral part of the musical experience. Recitals are held at the end of the Fall and Spring Semesters. These are optional, but all school-aged students are encouraged to participate, and our faculty members help to ensure that the performance is a positive experience. Intermediate and advanced students are invited to perform in two additional recitals each year, and CMS students often participate in community events as well. Other opportunities for performance include the annual holiday concert, spring showcase, and open house.

INSTRUMENT RENTAL

CMS does not sell or rent instruments to students but can offer a number of referral sources. Please visit the Instrument Rentals page or contact the Business Office at 860-767-0026 or via email for more information.

 

These policies were last updated August 2020 and remain valid through the 2020-2021 academic year.